United States Gold Bureau

Electronic Order Entry Risk Disclosure & Disclaimer


USGB, LLC (“USGB”) (d/b/a United States Gold Bureau or U.S. Gold Bureau) specifically disclaims any liability or responsibility for orders placed via the USGB online order entry system, for any loses or direct, indirect, consequential or incidental damages which you may recognize or incur as a result of the use of the USGB online order entry system.  Further, USGB specifically disclaims any liability for the interruption, cancellation or other termination of the USGB online order entry system.


Limitation of Liability:

All orders placed through the order entry system are taken on a best efforts basis.  USGB shall not be responsible for errors, negligence or inability to execute orders.  Nor shall USGB be responsible for any delays in the transmission, delivery or execution of customer's order due to breakdown or failure of transmission or communication facilities, or to any other cause or causes beyond USGB’s reasonable control or anticipation.


Possible System Failure:

Order entry systems have been designed to provide an efficient and dependable method for entering orders.  Commercial internet service providers are not 100% reliable and a failure by one or more of these providers may affect internet based order entry.  The customer acknowledges that the order entry system is an electronic and mechanical system and, as such, may be subject to failure beyond the control of USGB.  By initiating a transaction with USGB, whether through our website, or by communicating with us telephonically, you expressly acknowledge having read, understand and agree to the Electronic Order Entry Risk Disclosure and Disclaimer.


Use of "Cookies":

A cookie is a small data file that certain websites write to your hard drive when you visit them.  A cookie file can contain information such as a user ID that the site uses to track the pages you've visited.  The only personal information a cookie can contain is information you supply yourself.  A cookie can't read data off your hard disk or read cookie files created by other sites.

USGB uses cookies only to enable you to retrieve fresh quotes or place additional orders without having to re-enter your name and shipping information each time.  Credit card and banking information is not stored in cookies and must be re-entered when it is needed.

If you are having problems logging into our system, or the system cannot seem to find your username or password, please check your browser settings and/or any kind of cookie blocker you may have installed on your system and make sure it is allowing our website to set a cookie on your browser.  This is the most common problem customers have when they are not able to login to our website.

If you have additional questions, please feel free to email us at info@usgoldbureau.com, or call us at (800) 775-3504.